Join The Team
We prioritize candidates with great energy, a kind disposition, and a drive to make the team better every day. Every outdoor shop has “experts” — but expertise shouldn’t make people feel small. Our approach is different. We hire kind people first.
Why Work at FERAL?
Work With People Who Care
We hire kind, driven people who bring positive energy to the shop. Radical kindness isn’t optional here — it’s the baseline.
Be Part of a Mission
Our work is about creating adventure for everyone. Through our Field-Tested program, we’re helping more people get outside.
Your Effort Matters
Your work has an impact. When you bring energy, initiative, and ideas, you’ll see the results in the shop, the team, and the experience we create for our community.
Build Community
Our shops are safe places. Every interaction with a customer, coworker, or brand partner is a chance to strengthen the community around the outdoors.
Grow With Us
We’re a small, independent company that’s evolving quickly. We look for people who embrace change, learn from feedback, and level up over time.
Open Positions
Please complete the application in the link, and we will be in touch. It only takes a few minutes. Cheers!
Used Inventory Processing Specialist
Job Title: Used Inventory Processing Specialist
Location: Denver, CO (3936 Tennyson St.)
Type: Full-Time, On-Site
Reports To: Used Gear Supervisor
Compensation: Hourly, $20-$21 commensurate with experience
Benefits: Subsidized health coverage, shop discount, PTO, 401k after 12 months
Start Date: Immediate
Application Open
Position Details
Position Overview
We are seeking a highly organized, detail-oriented, and energetic Used Inventory Processing Specialist to join our team. This role is responsible for efficiently processing incoming used gear purchases, maintaining inventory accuracy, and helping improve the systems and workflows that support our used gear business.
The ideal candidate thrives in a fast-paced environment, enjoys creating order from complexity, takes pride in accuracy and organization, and brings a positive attitude to work every day. This position plays a key role in ensuring that used inventory moves quickly and accurately from acquisition to the sales floor.
Key Areas of Responsibility
- Process used gear purchase orders accurately and efficiently.
- Maintain accurate inventory records and ensure proper item tagging and categorization.
- Identify and communicate inventory discrepancies, quality concerns, and processing issues to the Used Gear Supervisor.
- Continuously seek opportunities to improve the efficiency, organization, and accuracy of the used gear program.
- Help maintain organized workspaces, storage areas, and inventory systems.
- Support inventory accuracy and timely movement of used gear from acquisition to the sales floor.
- Assist with special projects and additional department responsibilities as needed.
Essential Duties & Responsibilities
Inventory Processing
- Process used gear purchase orders accurately and efficiently.
- Enter inventory information, pricing, and product details into company systems.
- Ensure all purchased items are properly documented, tagged, and prepared for sale.
- Maintain high standards for inventory accuracy and organization.
- Prioritize workflow to keep inventory moving quickly through the processing pipeline.
Quality Control & Communication
- Identify discrepancies, concerns, or unusual items during processing.
- Communicate findings and follow-up needs to the Used Gear Supervisor.
- Assist in tracking and resolving inventory-related issues.
- Maintain clear communication with buyers, processors, and other staff to support smooth operations.
Process Improvement & Organization
- Continuously seek opportunities to improve efficiency, accuracy, and organization within the used gear department.
- Help develop and maintain systems that support inventory flow and operational excellence.
- Assist with organizing workspaces, inventory storage areas, and documentation processes.
- Contribute ideas that improve the customer and employee experience surrounding used gear.
Team Support
- Support department goals and assist with additional operational tasks as needed.
- Collaborate with team members to maintain a productive, positive work environment.
- Uphold company standards for professionalism, customer service, and teamwork.
Qualifications
Required
- Exceptional attention to detail and accuracy.
- Strong organizational and time-management skills.
- Ability to work efficiently in a fast-paced environment.
- Positive attitude, kindness, and strong interpersonal skills.
- Ability to identify problems and proactively suggest solutions.
- Reliable, self-motivated, and accountable.
Preferred
- Experience with inventory management, retail operations, or purchasing.
- Knowledge of outdoor gear, sporting goods, or secondhand retail.
- Experience improving processes or creating organizational systems.
What We're Looking For
The ideal candidate is:
- Fast-paced and efficient.
- Extremely organized.
- Detail-oriented and thorough.
- Positive, kind, and team-focused.
- Proactive in identifying opportunities for improvement.
- Comfortable giving and receiving feedback.
- Excited about helping build and improve a best-in-class used gear program.
Brand Marketing Manager
Job Title: Brand Marketing Manager
Location: Grand Rapids, MI (955 Godfrey SW)
Type: Full-Time, On-Site
Reports To: Founder | Chief Shopkeeper
Compensation: $55,000 – $65,000 / year depending on experience, Benefits, Shop Discount
Application Open
Position Details
About FERAL
FERAL is an outdoor retailer built around one pretty simple idea: Most outdoor gear deserves a second life.
We sell new and used outdoor clothing and gear for people who actually go outside. Backpackers, climbers, skiers, trail runners, dirtbags, weekend warriors, river rats, and people who somehow own six puffies already but still need another one.
We’re not a polished corporate outdoor brand pretending to be “authentic", but we are very tech-forward. We develop and deploy innovative tech at a velocity that larger companies in our industry only dream of.
We’re building something more community-driven, scrappy, weird, and real.
We care about:
- sustainability without sounding like a TED Talk
- community over corporate nonsense
- good storytelling
- creative marketing that doesn’t feel like marketing
- building a brand people actually want to hang around
About the Role
We’re hiring a Brand Marketing Manager to help run and grow the FERAL attention machine. This is not a “sit in a room making Canva graphics” job.
You will find the little hidden narratives. You know the difference between content and craft. You know how to use modern tools to do something people have done around the campfire for thousands of years. You'd rather find the charming story behind a beat-up tent than retread another TikTok trend.
This is:
- organizing chaos
- launching ideas quickly
- leveraging technology to turn ideas into deliverables swiftly and with quality
- building community
- coordinating content
- managing campaigns
- planning events
- wrangling creators
- keeping momentum alive
- making sure things actually happen
You’ll help own:
- social media
- email marketing
- community partnerships
- local events
- influencer outreach
- campaign execution
- content coordination
- growth initiatives
- organic and paid SEO
Some days you’ll be planning a campaign calendar.
Other days you’ll be filming a trail run, coordinating an event, emailing creators, setting up a giveaway, or figuring out why Instagram decided to destroy engagement again.
What You’ll Do
Build Community
- Develop partnerships with local outdoor groups, gyms, clubs, nonprofits, and creators
- Help make FERAL feel like part of the local outdoor scene, not just another store
- Plan and execute events people actually want to attend
- Find creative ways to get the brand in front of people without lighting money on fire
- Quarterly travel to Denver is required
Run Marketing Campaigns
- Own and manage the marketing calendar
- Coordinate campaigns across social, email, retail, events, and partnerships
- Keep launches and promotions organized and moving
- Help maintain FERAL’s voice across channels
- You will operate in the following channels: Facebook, Instagram, Tiktok, Organic Search, Paid Search, and Email (and wherever else attention shifts in the future).
Coordinate Content
- Work with creators, photographers, videographers, and community members
- Help turn raw content into finished posts and campaigns
- Source customer stories and user-generated content
- Manage influencer and micro-influencer relationships
Keep Things Moving
- Organize projects and workflows
- Coordinate freelancers and outside partners
- Track results and figure out what’s working
- Solve problems before they become problems
You Might Be a Fit If You:
- are extremely organized without acting like a corporate robot
- are an excellent writer and storyteller
- can manage a lot of moving parts at once
- understand internet culture and modern content
- move quickly and figure things out without constant direction
- have strong communication skills
- genuinely enjoy building community
- can balance creativity with execution
- know the difference between “good engagement” and pointless social media fluff
Bonus points if you:
- spend time outside voluntarily
- have experience with retail or lifestyle brands
- have run events or partnerships before
- understand creator/influencer culture
- know your way around Shopify, Klaviyo, Canva, Sprout Social, etc.
- can recognize a Patagonia Houdini from 50 feet away
What Success Looks Like
- FERAL becomes more embedded in the local outdoor community
- Marketing becomes more consistent and organized
- More quality content gets published regularly
- Events actually drive traffic and engagement
- Good ideas stop dying in group chats
- The brand grows without feeling corporate and inauthentic
Compensation
- $55,000–$65,000 depending on experience
- Health care eligibility
- Employee discount
- Paid time off
- Flexible and collaborative work environment
- Opportunities for growth within the company
Grand Rapids Team Member
Job Title: Part-Time Team Member
Location: Grand Rapids, MI (1031 Wealthy St. SE)
Type: Part-Time, On-Site, 15-20 Hours / Week
Starting Wage: $17
Application Open
Position Details
The Benefits
- Starting Wage: $17.
- Retirement: 401k (eligible after 12 months).
- Discounts: Pro deals & shop discounts.
Promotional Opportunities. Some weekend availability required.
Denver Team Member
Job Title: Part-Time Team Member
Location: Denver, CO (3936 Tennyson St.)
Type: Part-Time, On-Site, 15-20 Hours / Week
Reports To: Denver Store Manager
Starting Wage: $19.50
Application Open
Position Details
The Benefits
- Starting Wage: $19.50.
- Retirement: 401k (eligible after 12 months).
- Discounts: Pro deals & shop discounts.
Promotional Opportunities. Some weekend availability required.
Denver Supervisor
Job Title: Part-Time Team Member
Location: Denver, CO (3936 Tennyson St.)
Type: Full-Time, On-Site, 35-40 Hours / Week
Reports To: Denver Store Manager
Starting Wage: $22 - $24 + Benefits
Position Closed, Accepting Applications
Position Details
The Benefits
- Starting Wage: $22 - $24.
- Retirement: 401k (eligible after 12 months).
- Time Off: PTO policy.
- Discounts: Pro deals & shop discounts.
Promotional Opportunities. Open availability required.
